Thursday, November 3, 2011

Re: [Everything doTERRA] Abridged summary of everythingdoterra@googlegroups.com - 91 Messages in 32 Topics

Hello,
 
I receive this broadcast everyday and have never replied,  many times I read quickly and delete, however, this time I feel that I should speak up.  My husband and I have been with doTERRA since the beginning.  Yes, there are growing pains and yes there are areas that need fine tuning and times when our frustration vents....isn't that true of our lives in general? In response to the complaints about the way customer service handles or not an inquiry...I feel that rather than posting complaints on a site where many people send new IPC's or people that are just curious, it would be better to go through the proper channels and not use this site as a frustration, angry, annoyed, complaining department.  There is a principle known as business etiquette.
 
Please remember a positive business site will be far more beneficial to everyone rather than griping and showing others what one may not like or feel they could do better...suggestions/constructive criticism are tools that help everyone presented in the correct context. 
 
The founders of this company gave us the"Gift of the Earth" how we represent it is up to us.
Just something to think about.
 
Carmen Anderson IPC #1054
208-542-0172

On Thu, Nov 3, 2011 at 1:38 AM, <everythingdoterra@googlegroups.com> wrote:

Group: http://groups.google.com/group/everythingdoterra/topics

    DanielH <dj_dan_18@hotmail.com> Nov 02 11:21AM -0700  

    In my experience, customer service is very poor. Customer service
    would include notifying the IPCs (customers) about upcoming product
    news, products of the month and other offers. ...more
    DoTerra9455@gmail.com Nov 02 06:34PM  

    If they want to hire me I would be happy to do all the updating and all of
    that (I'm serious)
     
     
     
    ...more
    Mel Landaluce <mel.landaluce@gmail.com> Nov 02 06:38AM -0600  

    I have read in the past if we have a complaint to send it to
    services@doterra.com
    I am rather upset that we can't order the holiday products on the LRP
    because I had planned on being able to share ...more
    Mel Landaluce <mel.landaluce@gmail.com> Nov 02 08:09AM -0600  

    I think GIVING is a personal thing, SELLING is a business thing. I think I
    would find it VERY hard to believe that people do not give or share items
    from their LRP...
    Please don't get me wrong, I ...more
    Rachel Wachs <rachelloveswade@gmail.com> Nov 02 10:13AM -0400  

    Mel (or anyone, really), if you feel like you need to contact doterra about
    how you are feeling about this, there is no harm in that. Voicing your
    concern is good; and they are quite wonderful in ...more
    caroline anderson <andersoncaro66@gmail.com> Nov 02 09:04AM -0400  

    Why should these items be on LRP, that's for PERSONAL orders only. Gifts
    would be for giving to others which ideally falls under your business not
    personal, since you are introducing others to the ...more
    Lynn <jprouty@q.com> Nov 02 01:19PM -0700  

    Then please go get a job there!!! :) Everyone else, please email
    doTERRA with a friendly request to update their website by the first
    of the month and/or ask them to send an email ahead of time to ...more
    DoTerra9455@gmail.com Nov 02 08:22PM  

    I have called several times but I don't live close so I would have to move
    but I'd be sooooo willing!
     
    ...more
    DanielH <dj_dan_18@hotmail.com> Nov 02 11:17AM -0700  

    First time I've heard this one. As far as I'm aware, LRP is for
    orders - business and personal. The only thing (that I'm aware of)
    that is supposed to be strictly personal is the products obtained ...more
    Shelli <hemethowells@yahoo.com> Nov 02 02:18PM -0700  

    Just a clarification -- LRP orders are not just for personal use. You
    can place an LRP order for business, but you have to uncheck the box
    that says "for personal use." It's because they need to ...more
    Lynn <jprouty@q.com> Nov 02 08:38AM -0700  

    I'm sure convention is absolutely wonderful, but the point is, they
    have to take care of the small stuff too.
     
    ...more
    Stephanie Walker <4everpureessential@gmail.com> Nov 02 02:50PM -0700  

    I emailed customer service earlier today and they said that there is not a
    200PV order special this month that they know of.
    They also said that they are working on updating our websites. (If you ...more
    Janyce <janlebaron@gmail.com> Nov 01 10:36PM -0700  

    Pat, can you explain to us why we cannot order them under our LRP?
    What is our incentive to purchase them then? Thanks...
     
    ...more
    Vikki Baptiste <snootyvixen@gmail.com> Nov 02 05:16PM -0500  

    There is no "regular" promotion for a 200pv+ order, it's done occasionally.
    I think that they give us a lot of product for free, or close to free,
    anyway, and for that I'm eternally grateful.
    ...more
    Vikki Baptiste <snootyvixen@gmail.com> Nov 02 08:29PM -0500  

    Oh dear, we are a needy lot, aren't we!
     
    I agree with the comment above, a few messages back. Why should these
    limited time items be available through LRP? To me, Loyalty Rewards also ...more
    Ginny Eiseman <ginny@kpunet.net> Nov 02 05:54PM -0800  

    Does anyone have or know if doTerra is going to share the recipes for
    the food with oils that was served at convention?
    gin
    ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 08:53PM -0700  

    They order limited quantities of Holiday gifts and they cannot make them
    part of the LRP, no matter how much we complain. They have never let the
    Holiday gifts be LRP. The Holiday Joy blend of oil ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 08:57PM -0700  

    I have never failed to have a response when contacting doTerra service.
    Their personnel is beyond helpful and kind. And the fact that you don't
    know head of time for the promo's and discounts is the ...more
    Suzy Howard <suzyqhoward@yahoo.com> Nov 02 09:35PM -0700  

    Well said Pat.  I too didn't understand at first why we could get the products on our LRP, but all the information that has come in on this site has cleared it up for me. 
     
     
     
    Suzy  ...more
    Lynn <jprouty@q.com> Nov 02 10:33PM -0700  

    Of course, doTERRA doesn't owe us anything. They are a business and
    they don't give us free products out of the goodness of their heart.
    It is all figured into the cost of the oils and what they ...more
    Pam <pamalaw@gmail.com> Nov 02 10:24PM -0700  

    Does anyone have a hand out or info on the use of oils on dogs? I have
    an interested client who runs an oncology veterinary clinic and
    hospice care for dogs. I'm looking for any info to share with ...more
    katehotz@gmail.com Nov 03 05:28AM  

    I do, though it's the one I got from my oil business. Check it out there.
    Sent from my Verizon Wireless BlackBerry
     
    -----Original Message-----
    From: Pam <pamalaw@gmail.com>
    Sender: ...more
    Lynn <jprouty@q.com> Nov 02 01:27PM -0700  

    This tastes like liquid cheesecake!
     
    In a blender bottle, add 1 cup unsweetened coconut milk (not the kind
    in a can) and one heaping scoop of vanilla Trim Shake. Shake well.
    Add 1/3 - 1/2 cup ...more
    Ramona Brown <ramsfam13@yahoo.com> Nov 02 01:45PM -0700  

    You have no idea how much I needed this idea! Thank you for sharing!  I am currently using stevia only as any sweetener as I'm trying to rid my body of candida. I'm also avoiding all fruits, so I am ...more
    Sharon Hoehner <detoxexpert@gmail.com> Nov 02 08:34PM -0700  

    Ramona, for candida Xylitol makes an excellent sweetener. It's very
    antibacterial and contains no sugar. Some fruits like green apples and
    most berries are okay with candida too. ...more
    Ginny Eiseman <ginny@kpunet.net> Nov 02 07:50PM -0800  

    A couple of comments on Xylitol - most important it is poison to dogs so
    if you have them don't share with them. Also it can cause some GI
    discomfort so be cautious. I think small amounts of ...more
    Ramona Brown <ramsfam13@yahoo.com> Nov 02 09:02PM -0700  

    Thank you for your tips.  I didn't know that about xylitol and that will be great.  I have had a few green apples, here and there, but I didn't realize that a little fructose would actually be ...more
    Ramona Brown <ramsfam13@yahoo.com> Nov 02 09:11PM -0700  

    Thanks Ginny.  It is a hard diet, but I've been off grains entirely for 3 months and most refined sugar for most of this year.  I am dealing with a ton of issues that seem to be inter-related and ...more
    Ginny Eiseman <ginny@kpunet.net> Nov 02 09:23PM -0800  

    You mentioned adrenals, are you doing the protocol for that? I know that
    when my adrenals started hitting normal levels I felt a lot better.
    Personally, I think that most people with thyroid ...more
    DanielH <dj_dan_18@hotmail.com> Nov 02 03:42PM -0700  

    Sorry for another topic! I'll keep this brief... but I just wanted to
    see if I could get a quick answer.
     
    The Preferred Members buy at retail - 20%. Does anyone know if that
    is an exact figure, ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:35AM -0700  

    I do the GX and PB along with my LLV. I do the GX & PB once every three
    months unless I feel by body needs it more and then I do it again. It can't
    hurt you, and the GX and PB need to get at the ...more
    Amelia1968 <ameliasantidotes@gmail.com> Nov 02 12:54AM -0700  

    I muscle test myself approximately 1x/month to see just how many drops
    of Lemon oil as well as S&S my body needs daily...I also check
    Onguard, Franki, and all the other Citrus oils...the amounts ...more
    Carla <carthompson@yahoo.com> Nov 02 05:50PM -0700  

    I found one post on here from a long time ago asking if we could put
    oils on a newly neutered dog, but no one answered. We are adopting a
    dog tomorrow that was just neutered today and is inflamed ...more
    mjkw <mjk.islovinlife@gmail.com> Nov 02 06:13PM -0700  

    I'm sure that it would be fine. I use them on my dogs all the time.
    you just don't need as much for a animals. Just use as much as you
    would on an infant.
     
    ...more
    Vona <happygrandmother@gmail.com> Nov 02 06:10PM -0700  

    I have a friend whose daughter has been diagnosed with Bardet-Biedl
    syndrome. It is rare condition. Here are some of the ...more
    Vona <happygrandmother@gmail.com> Nov 02 05:39PM -0700  

    I have a friend who has been diagnosed with a disease of the blood
    called Hemachromatosis,
    also called Iron Overload. The excess iron stores in the liver, and
    doctors say that if the iron is not ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:08AM -0700  

    The LLV will be very helpful and taking the oregano in a capsule for two
    weeks should clear things up for her, good job!
    Pat
     
     
    --
    PAT LEAVITT
    FOUNDING DIAMOND CONSULTANT
    ...more
    Sherrie Wortel <letrows@gmail.com> Nov 02 05:26AM -0700  

    By the way, thanks for passing out the oil in the AromaTools line
    Saturday at convention. It was needed!
     
    ...more
    Sherrie Wortel <letrows@gmail.com> Nov 02 05:25AM -0700  

    Thanks Pat. How much oregano and how often would you recommend it?
     
    ...more
    Jeannie <jeannie25203@gmail.com> Nov 02 10:03AM -0700  

    I have these to and before Oregano oil I had some burned off in the
    Dr.'s office as they were ugly and big. Errrr I hate them. So now I
    use oregano on them to burn them off. I use it neat and it ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:17AM -0700  

    I would look at my diet and my stress level. I would also start the LLV to
    help get my system balanced. When you mention that you have tried some oils
    and a cleanse, may I ask how long you stayed on ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:23AM -0700  

    You would actually register your business as your preferred member account
    directly under you. This would put you and your business together as
    partners. You would still have to order at least a 100 ...more
    DanielH <dj_dan_18@hotmail.com> Nov 02 02:01AM -0700  

    Now 2nd Nov, and I still can't order them through my back office -
    through "place order" and "loyalty reward order". Nothing.
     
    Wonder if being in the UK puts us on a separate system, and they ...more
    Divine Bodywork and Wellness <divinebw@gmail.com> Nov 02 07:25AM -0700  

    I am also disappointed that these holiday products cannot be part of
    our LRP orders. I wanted to get the Butter & Polish kit for my wife
    but I'm not paying a separate shipping charge on top of what ...more
    missa <missa317@gmail.com> Nov 02 06:20AM -0700  

    It makes sense they aren't an LRP because it is just a Holiday item.
    This is my first holiday season with doTerra. I'm excited to try the
    Holiday Joy. Is this a blend they've had before past ...more
    Rachel Wachs <rachelloveswade@gmail.com> Nov 02 09:24AM -0400  

    It is wonderful! I bought 2 bottles last season because it was so perfect
    smelling for the season. I always have people asking me about it when we
    have it diffusing, and I make a lotion with it that ...more
    "curlupqueen@hotmail.com" <curlupqueen@hotmail.com> Nov 02 07:30AM -0700  

    I'm disappointed too that you cant purchase these in LR I just placed
    and order under quick links "place order" it was over 500.00 and it
    looks like you don't even get the free breathe for nov. ...more
    Jan <jcm899@aol.com> Nov 02 01:25PM -0400  

    The reason is because these are seasonal and they cannot put them on the LRP order page because the full PV is not given. Does that make sense? It did to me when they explained it to me. ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:37AM -0700  

    They are Holiday only items and therefore need to be ordered as a regular
    order and not an LRP order. They have done it this way every year and we
    need to get used to it.
     
     
    --
    PAT LEAVITT ...more
    Merediths Miracle <meredithb803@gmail.com> Nov 02 03:55PM -0700  

    None too happy that the Holiday products aren't available for LR
    orders. I understand they are limited editions, but with the amount of
    money I'll be spending for these special products, it just ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:14AM -0700  

    The first thing I would do is get her balanced nutritionally. I would get
    her started on the LLV and have her do a cleanse. After she has been on the
    LLV for at least two months, and has done it ...more
    Amelia1968 <ameliasantidotes@gmail.com> Nov 02 12:40AM -0700  

    Irregular heartbeat...well I think it depends on the exact issue..but
    I can tell you what has helped me b/c my heart has started to beat
    like crazy sometimes...I layer the following:
    ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:30AM -0700  

    These oils will work very well, I also add a capsule with equal amounts of
    Basil, Marjoram, Ylang Ylang and Cypress. And take this daily.
    pat
     
     
    --
    PAT LEAVITT
    FOUNDING DIAMOND CONSULTANT
    ...more
    Melanie Cochrill <mscochrill@gmail.com> Nov 02 05:12AM -0700  

    I nursed my first one for 21 months and used OnGuard without any
    adverse effects. Actually, I felt healthier since I was an elementary
    teacher and it helped fight all of their little people germs. ...more
    emily.sears@gmail.com Nov 02 10:05PM  

    Thank you all for getting back with me about the event in Bozeman!! I loooove how awesome this community is! :)
     
    Emily
    Sent via BlackBerry from T-Mobile
     
    -----Original Message----- ...more
    Divine Bodywork and Wellness <divinebw@gmail.com> Nov 02 10:08AM -0700  

    Thanks Pat. I do agree that the wipes have quite a bit of alcohol,
    but to me it is a small sacrifice compared to some of the other
    products on the market. I've looked at the ingredients on ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 04:12AM -0700  

    Probably because most of us didn't like them that much. Too much alcohol
    and they dried out to quick. I carry them in my purse and most of the time
    I open them they have dried out. ...more
    Valerie Hampton <valerie@donhamptonrealtor.com> Nov 02 09:25AM -0600  

    Jan, sorry I didn't respond to this yesterday. I'm not sure what the scoop
    is. I've posted it here below again & it really does come up for me. Even
    when I go to my "sent" file & click on the ...more
    Divine Bodywork and Wellness <divinebw@gmail.com> Nov 02 09:32AM -0700  

    Greetings,
     
    This is just my (non-legal) opinion, but if you have the means to
    establish an LLC or any other type of entity to protect yourself from
    liability, I would definitely go for it. ...more
    Jan <jcm899@aol.com> Nov 02 12:50PM -0400  

    Very good advice! I myself have run into the "touch" problem as well. I make sure that even friends and family sign a disclaimer because I am not a massage therapist. What I am about to do is give a ...more
    Yoshihami <kinko.hamilton@gmail.com> Nov 02 08:07AM -0700  

    Hello all,
     
    I would like to know how everyone is operating AromaTouch Technique.
    I am thinking to go to Nursing Homes, Spa, and Clinics that I have
    relationships with and introduce AromaTouch ...more
    Yoshihami <kinko.hamilton@gmail.com> Nov 02 02:42PM -0700  

    Wayne,
     
    Thank you very much for taking time to give me a very detailed answer!
    I would look up what you mentioned and go form there.
     
    AromaTouch Technique that I received at the convention was my ...more
    Yoshihami <kinko.hamilton@gmail.com> Nov 02 02:44PM -0700  

    Jan,
     
    Thank you for sharing your experience and information about the
    Certified Natural Health Professional!
    Very excited to know about it and I will look it up now.
     
    Thank you very much again ...more
    Amelia1968 <ameliasantidotes@gmail.com> Nov 02 09:29AM -0700  

    Have you tried digestzen or the anything like that? I don't know much
    about this have heard of it though...does it have more to do w/
    intestines or abdominal muscles???
     
    Hope your dog is ok...I ...more
    mjkw <mjk.islovinlife@gmail.com> Nov 01 08:09PM -0700  

    I feel like I have been doing nothing but post lately. I think my dog
    has a twisted gut. his stomach started to get really tight and
    stretched out today. I first felt when he got done eating today ...more
    mjkw <mjk.islovinlife@gmail.com> Nov 01 08:03PM -0700  

    I feel like I have been doing nothing but post lately. I think my dog
    has a twisted gut. his stomach started to get really tight and
    stretched out today. I first felt when he got done eating today ...more
    Monica <jmsanak@gmail.com> Nov 02 08:30AM -0800  

    I still don't completely understand the whole muscle testing :-(
     
    ...more
    Amelia1968 <ameliasantidotes@gmail.com> Nov 02 09:23AM -0700  

    I muscle tested myself to see what dosage I needed...I don't know much
    about the scan but can you ask it about dosage? If not I'd just muscle
    test first for the recommended dosage and if she doesn't ...more
    Monica Hamilton <jmsanak@gmail.com> Nov 02 08:07AM -0800  

    My daughter who is turning 20 this month, and she scanned for the Women's
    Phytoeestrogen Complex. Does anyone know if the dosage would be the same as
    a women who is starting the change?
     
    Monica ...more
    Amelia1968 <ameliasantidotes@gmail.com> Nov 02 08:52AM -0700  

    1 -1x day is what I have read recently:) This just insures that your
    body is getting the essential "good bacteria" needed for fighting
    illness on a daily basis...the more good "flora" the better b/c ...more
    Ginny Eiseman <ginny@kpunet.net> Nov 02 09:10AM -0800  

    I take one daily. Many docs are now recommending it daily, especially
    for people who have candida issues, IBS or they suspect have a high
    intake of refined foods and sugar. Its not something that ...more
    Ileen Johnson <ileenjohnson@gmail.com> Nov 02 08:42AM -0700  

    I watched the recording of Dr. Hill's Thursday evening webinar on building
    immunity. He said to take PB Assist *daily* as part of your daily
    regimen. I have never heard anything other than 3x a ...more
    Valerie Hampton <valerie@donhamptonrealtor.com> Nov 02 10:07AM -0600  

    Karen Asplundh & Cynthia, 1st of all Cynthia, thank you! This is so new to
    me, I really appreciate the specifics. Couple of questions:
    *Karen, in your post a couple of months ago, you suggested ...more
    Valerie Hampton <valerie@donhamptonrealtor.com> Nov 02 02:26PM -0600  

    I so appreciate all of this. I'm finally "mentally" there so we'll do it.
    You are both so kind to share so much to encourage & teach me. THANK YOU!!
     
    -----Original Message----- ...more
    Karen A <kasplindh@gmail.com> Nov 02 10:50AM -0700  

    Hi Valerie, I know this stuff can be so confusing and we just want to
    do the right things for our dogs. I do all the oils at once twice a
    day. I just open all the oils I plan to use, then put the ...more
    Holan Nakata <holanz@gmail.com> Nov 02 12:25PM -0700  

    doTERRA Logo compliance?
     
    Is it okay for us to make our own doTERRA banner with the logo or pens
    as giveaway with the doTERRA logo?
     
    Thank you,
    Holan
    ...more
    Patricia Leavitt <doterradiscover@gmail.com> Nov 02 01:42PM -0700  

    Your banner must say "Independent Product Consultant", any handouts also.
     
    pat
     
     
    --
    PAT LEAVITT
    FOUNDING DIAMOND CONSULTANT
    ...more
    missa <missa317@gmail.com> Nov 02 12:29PM -0700  

    I'm wanting to do this in some rollers for my kids too. What is the
    ratio you ended up putting in your rollers?
    Melissa
     
    ...more
    Valerie Hampton <valerie@donhamptonrealtor.com> Nov 02 12:33PM -0600  

    I apologize if I've missed something but tomorrow is Nov 3 so does anyone
    have info about Laura Jacobs' presentation tomorrow--location & time? As
    others have said: she is awesome & SO much to ...more
    Amelia1968 <ameliasantidotes@gmail.com> Nov 02 09:19AM -0700  

    You can do either...here's the deal if your daughter is only going to
    be a wholesale user and has no interest in building a biz at all and
    has just brought you her friend to build your biz and b/c ...more

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