Julie,
I believe doTERRA guarentees their supplement trio. If you take it for 30 days and don't notice any change, you can send the empty bottles for your money back.
As for the oils themselves, I would think they wouldn't accept it returned because you found out lavender works better on your headaches instead of peppermint. There's no way to know the body chemistry and how it'll respond. It's not doTERRA's fault that I can't handle any type of peppermint oil products without a milk supply drop. Instead, my husband and baby benefit from the oils with peppermint. More than likely, you can use the oil somewhere else.
If there's something WRONG with the oil bottle, doTERRA will replace it. Like, if your myrrh bottle crystalizes or your lemon bottle is excessively cloudy.
Leah
On Sat, Mar 5, 2011 at 7:29 AM, Mrs. RBC <mrsrbc@gmail.com> wrote:
> Hi.
> I was thinking about getting into this business and wondered if Doterra
> offers a money back guarantee? If a client tries an oil for a specific
> problem and it does not 'work' can they get their money back?
> Thanks!
> Julie
>
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