[Everything doTERRA] Re: Looking for customer service help

Thank you for the people who contacted Corporate for me! It did result
in a call from customer service, but truthfully what they did to fix
my downline's issues were only what should have happened in the first
place. I am still waiting for a call back from Mike Theurer ?? who I
believe is the CS manager. I want him to know that the very same
issues (which include no delivery of my product after multiple calls
while still charging my credit card) keep cropping up. This has not
only happened to me, but my own customers and others in my local team.
I'd hate for others to experience this!! It affected me in that I have
lost sales, given away product to compensate for the errors, and much
worse (I don't want to air it all).

The Spokane team is really having a hard time with service and I
really just want to 1) help the company resolve the issues and 2) stop
feeling so frustrated. I need to let go of this unhealthy energy.

So if anyone can ask the director of customer service (no mgrs please-
I've had several let me down already) to contact me, I would so
greatly appreciate it.

BTW- I do LOVE this discussion board! I send so many people here and
always find such wonderful info. Thank you.
Teri Dykeman

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