Re: [Everything doTERRA] Lotus frustration

What is LOTUS?

On Wed, May 2, 2012 at 3:51 PM, Carly Nelson <eojunkie@gmail.com> wrote:

I think you can return it w/in 90 days...

On Wed, May 2, 2012 at 3:48 PM, Elaine <emailbyelaine@gmail.com> wrote:

I've only had mine about two months, maybe less.

I do not run it dry.  It won't go that long, anyway.  I never fill past the fill line, either.

When I say I have to clean it, I'm not talking about anything aesthetic, I'm saying it will not mist unless I brush off the metal circle.  If you look inside while it's running without mist, you'll see the water moving like a water fountain, but no mist.

I wrote to doTerra about it, asking if I was doing something wrong.  They told me to use lemon oil with water.  That did not help--at least, I don't want to diffuse lemon all the time.  I'm often diffusing rosemary, vetiver, Balance, Citrus Bliss, Purify, but I'll run lemon once a week and still have this problem.

The directions said NOT to use distilled water.  We do have a water softener.  At this moment our water is hard because I've not put more salt in.  But, I've had this problem with both our soft water and hard water.

Any more suggestion?  I have written to doTerra again--they said in their reply a month ago to write again if their several suggestions didn't work.  Just wanted to see if anyone else had similar problems and what has helped.

Thanks.

E

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