Thank you so much for your time and information. That is soon the plan to order the VLLV and try it for myself. Thanks again!
On Sunday, July 27, 2014 2:09:52 PM UTC-7, Elizabeth N wrote:
-- On Sunday, July 27, 2014 2:09:52 PM UTC-7, Elizabeth N wrote:
You are most welcome!!I enjoy the VLLV fine but my husband loves it over the regular LLV. We aren't vegan but he prefers the lack of fishy burp taste. I think he would also have less of the fishy taste if he didn't take all the LLV at once instead of spreading over the day lol! But he takes them so I will do what I can to support that :).You should try it for yourself and see what you think :).Best,Elizabeth
On Saturday, July 26, 2014 11:43:59 PM UTC-4, Queen 360° wrote:Thank you Elizabeth for your input. By the way, may I ask what is your view on the Vegan LLV? That is the one I plan to soon invest in and would love to hear your feedback about them. Thanks again!
On Saturday, July 26, 2014 2:57:52 PM UTC-7, Elizabeth N wrote:Hi,I don't think this is accurate. With all the new growth and new employees at Member Services sometimes the new people get a bit muddled on the details. When something doesn't sound accurate to me or supportive of doTERRA culture I always ask to speak to a supervisor to get it worked out.Looking at the bottom of my Vegan Life Long Vitality it reads:"Opened Lifelong Vitality Pack products can be returned within 45 days of purchase for full refund; no refund for opened product after 45 days."The refurn policy you quoted is accurate for all other products but the LLV is so special it has it's own :). Justin Harrison has said that we have given a refund about a dozen times out of the 100, 000 we sell each month so it is no wonder the Member Services Rep isn't fully aware of the return lol!Hope this helps!Elizabeth
On Thursday, July 24, 2014 3:46:34 PM UTC-4, Queen 360° wrote:I hope all are well. I thought I would share in case there are others that will be suprised as I were when I spoke to a rep at doTerra. She stated that if a person is not satisfied or they didn't see any results from using the LLV. It can be returned back to the company: for a full refund if the bottle is not opened and a partial (maybe 80%) refund if it is opened. I was surprised because I have heard so many wellness advocates stated that you get a full refund even if the bottle is opened and finished. I have copied and pasted the information that was attached to my recent order below. I am not looking forward to returning the LLV product but, it is good to know the return policy in case. Also, she stated that this the return policy on all their oils as well. I hope this information shed some light on anyone whom thought or stated different from the information below that was emailed to me with my order. Thank you all and have a great day!
dÅTERRA Returns Policy Unopened 1-30 Day 31-90 Days 90 Days - 1 year Yes 100% Refund 100% Product Credit or 90% Refund 90% Product Credit or 90% Refund No 100% Product Credit or 90% Refund Non-Refundable Non-Refundable
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