Thanks for your kind note regarding Breathe. And I love our customer service that always trys to make us feel better. I have had this happen before but when I asked Emily and Rob about it they said that different batches really are different! The quality and power are the same and also sometimes at the bottom of the batch being bottled it will be a little cloudy. They said that when you get a cloudy one you actually have a little more power in the bottle.
PatOn Mon, Sep 9, 2013 at 2:59 PM, Meghan Britton <meg.f.britton@gmail.com> wrote:
I'm feeling misunderstood. For the record, I did not say "bad," I said "less potent." Sure enough, the next bottle that I ordered was back to normal. Side by side, they were very different. I don't doubt that quality-wise, they were both CPTG. Having said that, I called doTERRA, and they graciously gave me some extra Loyalty Rewards points to compensate for what was without question, for us at least, a less-effective batch of Breathe.--I share the experience, because if that was the case for us, it could have been the case for someone else. I did not intend to discredit doTERRA and their quality-control standards in any way.
On Friday, May 31, 2013 10:40:45 PM UTC-5, Jackie wrote:Does anyone know why Breathe might not work any more? My friend's husband loved it, used it for several months, then said that the formula was different now and it doesn't help him any more. I checked with the company, and they haven't changed the formula. ?? Could he have become used to it? Is there something else he can or should do?
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