It had about a 2 1/2 week turn around, doterra paid the return
shipping. It is just important to call first so they can decide it it
can be fixed. Typically it is the black piece being clogged with oil
and they need to put on another one. Also they can put your name on
the list and be on the lookout for it.
On Feb 2, 9:48 am, cowgirl <karianncr...@gmail.com> wrote:
> I have had my diffuser for a year and a half and it just quit as
> well. I have tried all the above. I ordered a new one. Glad to know
> about the service man, just sad that I live in a different state, so
> that probably isn't an option. Thanks for all the great information
> on this site!!! Look at it daily.
>
> On Feb 2, 7:38 am, Patricia Leavitt <doterradisco...@gmail.com> wrote:
>
>
>
> > Cory,
> > I had no idea about a serviceman, thank you so much. Its really nice to have
> > a
> > better answer than "I'm sorry".
>
> > Pat
>
> > On Wed, Feb 2, 2011 at 6:33 AM, Cory Hughes <momcory.dote...@gmail.com>wrote:
>
> > > Call doTERRA directly. They have a wonderful serviceman that fixes
> > > diffuser for a much cheaper rate than buying a new one. Also make sure
> > > you are cleaning your diffuser once a week with lemon oil & a mild
> > > soap & use the brush gently. It is also good not to let oil sit down
> > > by the black spinning part between running. Fill it so oil will rise
> > > to the top.
>
> > > > > Hey everyone,
> > > > > I have a question about my diffuser not working properly. I have had
> > > > > this one for about 9 months and it just recently stopped diffusing
> > > > > it's normal volume. Usually, running it two cycles would empty the
> > > > > water reservoir and now it runs many times without using much of the
> > > > > water.I have tried cleaning it with lemon which has worked well in the
> > > > > past, running a cycle with lemon in it, started using bottled water,
> > > > > even tried cleaning it with vinegar. Nothing seems to be making much
> > > > > of a difference. I love my diffuser and run it everyday...anyone have
> > > > > any other suggestions for me?
> > > > > Much appreciated:)
>
> > > --
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>
> > --
> > PAT LEAVITT
> > FOUNDING DIAMOND CONSULTANT- Hide quoted text -
>
> > - Show quoted text -
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