I got an email from Monica saying it could take 2 weeks for repair because of the holiday.
I got another email from Maureen apologizing that I received incorrect information, my diffuser did in fact arrive on 6/22 as scheduled. She even said she'll be adding 25 points to my LR to compensate for the extra shipping costs.
I am impressed with doTerra. I know things are perfect, but I think they're handling the rapid grown in a short amount of time quite well.
Amelia--I hope Brenda's info works for you. If it doesn't, please know that doTerra has a diffuser repair department (which is where I sent mine) and they might be able to fix it for cheaper than the cost of buying a new one.
On Monday, July 2, 2012 8:22:56 PM UTC-4, Pat Leavitt wrote:
-- On Monday, July 2, 2012 8:22:56 PM UTC-4, Pat Leavitt wrote:
I talked to Emily Wright today and she put her executive (Melanie) on it right away. When I got back to my RV there was a message from Melanie asking for all the information on Elaine.
I am going in tomorrow and they will have an answer for me and I am sure they will have your diffuser on its way to you.
Pat
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