Date: Tuesday, May 29, 2012
Subject: My Oil Business: Update Tracking #746
To: Doterra.koopman@gmail.com
Kathleen brockway Koopman,
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The case number 746 has been updated.
You can check this case status by visiting this web page:
http://myoilbusiness.3dcartstores.com/crm.asp?mk=bdb3qilic4-746
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Ticket status: Completed
Department: Sales
Subject: Urgent matter
Kathleen,
I am sorry to hear that you are having problems with the diffuser. As
stated on our website we are happy to make exchanges for the diffuser.
We have sold over 5,000 SpaMist diffusers and have had less than 1% of
the deffective. We have exchanged all of them and will continue to do
so. The SpaVapor is a new diffuser and is working out great.
The PearlEssence SpaMist diffuser is no longer in stock. We have
switched to the SpaVapor diffuser, which is very similar, but is
actually a little better. We have had less returns with the new
diffuser. I think you will find it is working better.
If you need any help with an exchange on the diffuser the best and
fastest way to reach us through email. You can email your request to
myoilbusiness.staff@gmail.com and they will be happy to help.
Thank you,
My Oil Business
Sincerely,
My Oil Business
I was very surprised they either not realize or did not want to notice
something was wrong here.
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