On Nov 10, 11:01 pm, "Brooke Magleby" <brooke...@cableone.net> wrote:
> This is what I received from doTERRA when I asked them this question:
> Within 30 days of receipt -- any unopened product may be returned for a full
> refund to the original form of payment (shipping is not generally refunded)
> Opened product may be returned for full credit to your doTERRA account
> 31 days to 12 months of receipt - unopened product may be returned for a
> 90%refund to the member's doTERRA account. No shipping is refunded on these
> orders.
> Opened product cannot be returned after 30 days.
> There is a little more - but you get the jist.... If returned - there is no
> PV credit as well.
> Diffusers, the Vitamins are excluded from this policy.
>
> MY RETURN POLICY - When I have someone that is concerned like this - I tell
> them I will personally guarantee it. I feel comfortable doing that because
> so far - everyone that has 'tried' something has LOVED it - so no problem
> there - plus....if they don't like it - It is usually something I am going
> to use anyway so I don't mind buying it back from them (minus shipping or
> tax) So far - no one has taken me up on that offer!
> -Brooke
>
>
>
> -----Original Message-----
> From: everythingdoterra@googlegroups.com
>
> [mailto:everythingdoterra@googlegroups.com] On Behalf Of Julie Lutz
> Sent: Wednesday, November 10, 2010 2:46 PM
> To: Everything doTERRA
> Subject: [Everything doTERRA] tightening serum
>
> A friend wants to try the tightening serum and is afraid of spending
> the $$ if it doesn't work since she doesn't have much $$ to begin
> with. What's our return policy? I only had a second to check the site
> and didn't see it right away. Let me know if anyone knows.
>
> Thanks!
>
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